Photo Booth F.A.Q.S
Your questions, answered-
Why should we choose you over the competition?
We are a full time special events company. We have friendly staff available weekly, during office hours, Monday through Friday for any questions or concerns that you may have. We also keep backup equipment on site for every piece of the photo booth internals (cameras, computers, photo printers, etc.). If there is a failure, we will be back up and running in a matter of moments. Also, if you need D.J. services, you can secure both with one company. We provide a discount if you book both services. We also use DSLR cameras, and die sublimination photo printers. We also offer several types of booths, picture backgrounds, and photo strip templates, that other companies do not have.
Is it possible to book the Photo Booth services separate of the D.J. services?
Absolutely, We have separate staff that will run the photo booth with or without the D.J. services. If you hire the D.J. services and photo booth services, the D.J. will not be involved in photo booth operation. The D.J. can, if you wish, promote the photo booth so that all of the guests are aware of it.
Do you require a deposit? How much?
Yes, a non-refundable deposit of $200.00 must be received within five days of your booking per booking of Photo Booth. This will lock your date, and be credited toward your total cost.
What forms of payments do you take?
We accept cash, checks, money orders, Visa, MC, American Express, Discover, CCTE, & 985 Trade. Final balances are due 3 days before your event date. We only accept cash for the final payment on the event date upon arrival to your event, unless arrangements have been made in writing with us ahead of time. Please make sure you notify us ahead of time if you choose to pay cash on the day of your event. Repeat customers, businesses, schools, and universities may pay balance in check day of event if approved with us ahead of time. Checks must be sent in at least 10 days before your event so that they have time to clear. Credit cards can be paid online or called in to our office during normal business hours at anytime up to 3 days before the day of your event.
We apologize for having such a strict set of payment guidelines but we have had bad checks and non payees in the past. Our staff does not have a way to accept credit cards once they arrive at your event.
Do you use a written contract?
Are you licensed?
Yes, we do maintain a business license.
When should I book?
A.S.A.P. Our calendar fills up quickly as the date approaches. If you call a year or more in advance, you are pretty much guaranteed to book the date of your choice.
What do we need to have ready for your staff?
We require you to provide electricity within 25 feet of the Photo Booth area. We also require a fast WIFI internet connection if you wish to utilize our advanced social sharing options of the booth. We can also use MIFI internet if your WIFI is not available, however, we can not guarantee it to always work because it requires the reliability of cellular service. You do not need internet for the basic functionality of the photo booth (photo strip printing). Please have a 4-6 foot table available (if none are available, please let us know to bring one).
Do you have liability insurance?
Yes. Tip: Some venues require proof of insurance before the vendor can setup. Check on this ahead of time. It would be awful if you hire another company that does not have liability insurance and the venue requires it. At your request, we will fax or email proof of insurance to the venue before your event happens.
What is the Photo Kiosk Social Sharing Station (included with mirror booth only, or extra charge for regular photo booths)?
This station is separate of the actual photo booth. It communicates with the photo booth and allows your guests to share any picture taken in the photo booth at a later time. If high speed WIFI internet connection is available, your guests can also send their photos to Facebook, Twitter, Pinterest, email, or a cell phone text message.
Can the Enchanted Mirror Booth be used in direct sunlight/outdoors? The touchscreen is based in infra-red technology which means that if there is direct sunlight or if it is very sunny at the venue, the touchscreen might not work properly, animations won't look as vivid or even "washed-out" (similar to looking at your smartphone screen in direct sunlight).